The Client

Gardena, CA-based Episource is one of the largest IT services and technology companies in the U.S. providing risk adjustment and quality solutions for healthcare payers and provider organizations. With services such as consultation, analytics, medical record review, telehealth, health risk assessments, as well as data and management workflow tools, Episource’s mission is to simplify healthcare. 

The Challenge

After significant growth and the launch of new products and services, Episource hired Revelant Writing to write a series of customer case studies showcasing their results. They needed a healthcare content writer who had industry expertise, understood how to tell the story in a way that was consistent with their brand messaging, and could provide extra bandwidth to their lean marketing team. This particular case study tells the story of one of their clients whose initial short-term engagement turned into a full suite of solutions. 

The Solution

Prior to the case study project, Revelant Writing had been writing thought leadership articles for Episource’s c-suite so the foundational knowledge about their products, solutions, and their brand was already in place. After being provided with a creative brief, Revelant Writing conducted an interview with their client and created a case study that focused heavily on data, metrics, and results. 

The Results

Working with Revelant Writing, Episource saved time, increased efficiency, and received a customer success story to support marketing and sales efforts and drive revenue for the company.